FAQs


How much is postage & packaging?

Sent via Royal Mail 

Uk delivery small order of £5 and under in value £2.10 2nd class signed

UK delivery £4.55 1st class signed 

UK delivery £3.95 2nd Class signed

Collection can be requested by adding a note to the checkout when placing your order.The delivery charge chosen will be refunded once collection of your goods has been made and credited to the card used to place the order.

 

Collections are to be made Monday - Friday within working hours, at an agreed date and time once your order is ready for dispatch. You will receive notification via email once your order is complete and ready to be collected.

How do you pay?

Payments are accepted by PayPal and card at the checkout

Which bows are suitable for babies?

It is not advised that hair accessories are used on children under the age of 36 months

How long is delivery?

All bow orders are made to order in 10 working days Monday-Friday not including Bank Holidays from cleared payment, you will be notified via email when your order has been sent out.

Please allow 10 working days within the UK for your order to arrive after receiving your dispatch email.

How can often are new products added?

New products are added frequently, please follow us on Twitter  Instagram and Facebook to see the updates

If your question has not been answered above please email us at sales@roselliebows.co.uk